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Privacy Policy

 At Lumen, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or services.

1. Information We Collect

a. Information You Provide

  • We may collect personal details such as:
  • Name, email address, phone number, and company name
  • Any information submitted via contact forms, consultation requests, or email

b. Information Collected Automatically

  • When you visit our site, we may collect:
  • IP address, browser type, and device data
  • Site usage details such as pages visited and time spent
  • Cookies and tracking information through analytics tools

2. How We Use Your Information

  • Your data may be used to:
  • Respond to your inquiries and deliver requested services
  • Improve our website, content, and marketing efforts
  • Send you updates, offers, or newsletters (if you opt in)
  • Analyze website performance and user engagement
  • Ensure site security and prevent misuse

3. Cookies and Tracking

  • We use cookies and similar technologies to:
  • Remember preferences and enhance user experience
  • Analyze site traffic and behavior
  • Improve performance and functionality
  • You can disable cookies through your browser settings at any time.

4. Data Sharing

  • We do not sell or rent your personal information. We may share it with:
  • Trusted service providers who assist in operating our website or delivering services
  • Legal authorities if required for compliance with law or to protect our rights
  • 5. Data Retention
  • We retain your data only as long as necessary for business or legal purposes. When no longer needed, we securely delete or anonymize it.

6. Your Rights

You may request to:

  • Access or update your personal data
  • Delete your information from our records
  • Opt out of communications or withdraw consent
  • Request a copy of your data
  • To do so, contact us at [email protected]

7. Data Security

We follow industry best practices to safeguard your personal data. While no system is 100% secure, we take reasonable steps to protect against unauthorized access, loss, or misuse.

8. Third-Party LinksOur website may link to third-party sites.

We are not responsible for their content or privacy policies. Please review their terms before providing any information.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out:

Lumen
Email: [email protected]

Address: Techhub Riga, Lastādijas iela 12-k-3, Latgales priekšpilsēta, Rīga, LV-1050, Latvia